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Syrma Support

Need a hand with Syrma? Below are answers to common questions. If you don't see what you're looking for, reach out at locasyncapp@gmail.com and we'll get back to you.

Getting Started

You can use Syrma right away as a guest — no account required. Guest addresses, folders, photos, and notes are stored locally on your device. Sign in with Google if you'd like your data to sync across devices via Firebase.

Sharing a Location

Open any saved address and tap Share to send a link. Recipients who have Syrma installed will open the address directly in the app; anyone without it will see the address details in the browser with an option to download Syrma from the App Store.

Shared Folders

When someone shares a folder with you, you can view its addresses, photos, and notes in real time. Shared folder links remain active for 30 days. You cannot edit or add addresses to a folder you don't own — only the folder's creator can make changes.

Syncing Issues

If your data isn't appearing on another device, make sure you're signed in with the same Google account on both devices and that you have an active internet connection. Guest data does not sync — sign in to enable syncing.

Managing Your Account

You can delete your account and all associated Firebase data from Settings by typing "Confirm". If a recent login is required, you may need to sign in again to complete deletion. This does not affect locally stored guest data.

Still Need Help?

Email us and we'll respond as soon as we can.

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